(+52) 958 589 3278 958 587 2878 econcierge@paraisohuatulco.com
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Contact

Get in touch

We're here to help! If you have any questions or concerns, please don't hesitate to contact us.

Our customer service hours are Monday to Friday, 8:00 a.m. to 6:00 p.m., UTC-6 Central Standard Time, Mexico City time.

  • Contact us by phone958 587 2878
  • Emaileconcierge@paraisohuatulco.com
  • Address Dárcena Mz. 20, Lote 8 y 9 Santa Cruz, Sector A Bahía de Santa Cruz Huatulco, 70987 Bahías de Huatulco, Oax.

Or use the following link

Contact Me
disfrutando de las aguas del pacifico en puerto escondido

Frequently Asked Questions

Can I get a refund?

Yes, you can manage it through the following links:

econcierge@paraisohuatulco.com

info@paraisohuatulco.com

958 587 2878

Provide us with the name of the reservation holder, ID or service number.

Can I change the date of the trip?

It is possible as long as it is 36 hours before the service takes place

My discount code is not working, what do I do?

You can manage it through the following links:

econcierge@paraisohuatulco.com

info@paraisohuatulco.com

958 587 2878

958 589 3278

Do you have insurance coverage?

That’s correct, we have liability insurance in all our services.

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